Frequently Asked Questions

What makes the Health Undefined app different from other fitness apps?

01

Health Undefined is a workout app for women, by women. Sweat, find balance, and rejuvenate your body and mind. Rather than focusing on weight loss, it's about building inner strength and confidence. Monitor your progress holistically, considering your overall well-being, mental health, and body image. Our app is designed to help women exercise without the pressure of weight loss or body transformation.

How much does the app cost?

02

The Health Undefined app is available for free download on both the App Store and Google Play Store. Unlocking the full range of invigorating workouts, you can opt for either a monthly or annual subscription model.

Is this app for beginners?

03

Certainly! Health Undefined workouts are demonstrated by the app's visionary creator, Mik Zazon. Regardless of your prior experience with high-intensity interval training (HIIT) or guided workout sessions, Health Undefined accommodates individuals of all skill levels, ensuring an inclusive and transformative journey for everyone.

Who do I contact for customer support?

04

We are happy to assist you with any requests you may have! If you require customer support assistance, especially related to billing matters, kindly connect with the dedicated Health Undefined team through support@healthundefined.com. For any technical glitches or concerns pertaining to the app's performance, our developers can be reached at developer@retrocubellc.com.

Can I cancel/pause my subscription? Will I lose my progress?

05

If you decide you need a little break and want to pause or terminate your monthly subscription, don’t worry! You will not lose any of your hard-earned progress. Simply use the same email address and password you initially signed up with to jump right back in! 
 
Please note that while annual subscribers do have the option to cancel their subscription, this does not result in a refund.

Can I use the same account on multiple devices?

06

Absolutely! Simply transition between devices, such as your iPhone and iPad. All you need to do is ensure that you are logged into the same account on both devices.

How do I recover my password?

07

Simply navigate to the login page and locate the "Forgot Password" option. Selecting it will guide you through a straightforward process to reset your password and regain access to your account.

Does the app allow more than one user per subscription?

08

In order to bring you a personal experience that tracks your unique progress, the app is set up for one user per account. This intentional design ensures that the progress tracking remains focused solely on your personal achievements, allowing for accurate and personalized insights throughout your journey.

How do I track my workouts in the app?

09

Just open the app and tap on the "Activity Log" tab. There, you can find a full record of the workouts you have already completed as well as those that are pending. 

Is it a rigid course or is it self-paced?

10

Health Undefined is a self-paced adventure! It's like embarking on a unique journey where each person's path is different. Take all the time you need—some may require more, others less. The key is to enjoy the process and make it your own!

I’m not quite ready to subscribe. How can I try it out?

11

Great question! We know you’ll love the app, but if you’d like to ease into things, check out Mik’s HIIT30 program! You can learn more and download 30 days of workouts here for $19.99.

You are more than a body. 

And if you don't believe that now, you will when you join Health Undefined.

Available on      iOS and      Android devices. 

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